Website Privacy Policy

This privacy policy was last updated on 28/03/2018.

This Privacy Policy governs how Scope360 Solutions Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of the www.scope360.co.uk website ("Site").

This privacy policy applies to use of the Site. By agreeing for us to contact you by opting in to receive communication you are providing legal consent for such communication and the necessary processing and control of information to allow that communication to be provided.

1. Data Controller

Scope360 Solutions Ltd is the recipient and data controller of data collected from Users. We can be contacted during normal business hours by using our contact form https://www.scope360.co.uk/contact-us/.

Scope360 Solutions Ltd uses third party processors to deliver information via e-mail or via its Site. The processors are located in Europe and the USA. Their services meet the requirements of GDPR and will continue to do so.

If you have any complaint at all about our use of User’s data (as set out below) you have the right to ask us to remedy the situation. You can ask us to provide you with the information we hold about you and you can ask for that information to be corrected or removed. Please contact us by sending an email to [email protected].

2. Personal identification information – Contact Details

We may collect personal identification information from Users when they fill out an enquiry/contact form on the Site, or make any similar online requests for assistance or support. Users may be asked for, as appropriate, name, email address, phone number, job title and company (if any) that they are representing. Users may, however, visit our Site anonymously. We will collect the above personal identification information from Users only if they voluntarily submit such personal identification information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

3. Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Unlike most websites, we don’t use Google Analytics to track visitors to this Site.

4. Web browser cookies

This Site does not use cookies.

5. How we use collected information

Scope360 Solutions Ltd may collect and use Users’ personal information for the following purposes:

- To improve customer service: information you provide helps us respond to your customer service requests and support needs more efficiently.

- To improve our Site: we may use feedback you provide to improve our products and services.

Users may revoke their consent at any time to our use of their personal identification information for the above purposes by using our contact form https://www.scope360.co.uk/contact-us/.

6. How long will we hold your data

Scope360 Solutions Ltd will only hold your personal information securely for the period of time that it is actually needed to serve you relevant information about the products and services we supply.

7. Sharing your personal information

We do not sell, trade, or rent Users’ personal identification information to any third parties.

8. Third party websites

Users may find content on our Site that links to the sites and services of our partners, suppliers and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

9. Changes to this privacy policy

Scope360 Solutions Ltd has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

10. Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

11. Contacting us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please use our our contact form https://www.scope360.co.uk/contact-us/.